Help
Support
Request help with your account, permanent username, payment, refund, game, privacy rights, or a strike and ban appeal.
Effective and last updated: August 30, 2026
Before you submit
You can use the form below or email support@norage-quitting-chess.com. Send technical bug reports to bugs@norage-quitting-chess.com.
- For payment help, include the checkout email and approximate date—but never full card details.
- For a strike or ban appeal, include your username, game time, and what happened.
- For gameplay issues, include both usernames and the approximate match time or watch link.
- Submitting an appeal does not automatically pause or reverse enforcement.